Shipping policy

Thank you for shopping with TheNexaGlow. We're committed to getting your skincare and beauty essentials to you quickly and safely.

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM EST or on weekends will begin processing the next business day.

Shipping Rates & Delivery Estimates We offer the following shipping options within the United States

Standard Shipping (5–7 business days) — Calculated at checkout

Expedited Shipping (2–3 business days) — Calculated at checkout

Free Standard Shipping on all orders over $50

International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the customer. Delivery times vary by destination and are typically 7–21 business days.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays TheNexaGlow is not responsible for delays caused by carrier disruptions, weather events, or customs processing. If your order is significantly delayed, please contact us at thenexaglow@thenexaglow.com

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email] and we'll make it right.

Contact Us For any shipping questions, reach out to us at thenexaglow@thenexaglow.com or visit our website at thenexaglow.com.